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Frequently asked questions

• How to send flowers with Poczta Kwiatowa®?
• I am pushed for time. What is the quickest method of placing an order and paying for it?
• Do I have to register to place an order via the Internet?
• How can I use a discount?

• How can I pay?
• Can I send you money transfer confirmation to precipitate realisation?

• What is time of realisation?
• Would you like to order flowers delivery today?
• Do you deliver flowers on Sunday?
• Do you deliver flowers at chosen hour?
• Will delivery at chosen hour cost more than standard delivery?
• Is there a possibility to order flowers at 7 AM?
• Till what time I have to place an order for same day delivery?

• Do you deliver flowers to every town in Poland?
• How about sending flowers abroad?
• Do you deliver flowers to hotels, hospitals and workplaces?

• Is it possible to send flowers anonymously?
• What happens if a recipient is not present at the indicated address?

• How does small/medium/big bouquet look like?
  What is it's height and volume?
• How does short/medium/long bouquet of roses look like?
• Are delivered flowers exactly as they seem in the picture?
• Could I attach text message to ordered flowers?
• Where can I type text of my wishes?
  After choosing a note card I cannot see field to type wishes.
• Why can't I order a gift for Saturday or Sunday?

• Do you deliver flowers for funeral?
• Do you guarantee an exact hour of delivery for funerals?
• Can I add a ribbon to the order?
• Is there a possibility to type my own text on the ribbon?

• What is my delivery status?
• How can I obtain information whether my delivery has been fulfilled?